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If you need a replacement, please contact us first.
If your product is still within the 60-day warranty period and you're experiencing a quality-related issue, we’re happy to offer a replacement. Please note that a $4.99 shipping fee will apply for warranty replacements during this period.
Free shipping on orders over $30 USD.
All orders will be processed within 1–3 business days depending on the shipping plan. You will receive a confirmation email with tracking information once your order has shipped.
If an item is temporarily out of stock in your local warehouse, we may fulfill your order from our global warehouse. In such cases, delivery may take an additional 1–2 business days.
Delivery times may vary based on your location. Generally, you can expect your order to arrive within 5–7 business days after processing.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.